Terms of service
TERMS OF SERVICE
Artists Within Makeup Academy
OVERVIEW
This website is operated by Artists Within Makeup Academy. Throughout this document, the terms "we", "us", and "our" refer to Artists Within Makeup Academy, a business registered in the Province of Alberta, Canada.
Artists Within Makeup Academy offers this website, including all information, tools, courses, and services available through this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing any product or service from us, you engage in our "Service" and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, students, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any services.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform through which we sell our products and services.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least 18 years of age (the age of majority in the Province of Alberta), or that you have provided consent for any minor dependents to use this site.
You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction, including but not limited to copyright laws.
You must not transmit worms, viruses, or any code of a destructive nature.
A breach or violation of any of these Terms will result in immediate termination of your access to our Services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without express written permission from us.
Credit card and payment information is always encrypted during transfer over networks.
SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS
We are not responsible if information made available on this site is not accurate, complete, or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on site content is at your own risk.
We reserve the right to modify the contents of this site at any time without notice. It is your responsibility to monitor changes.
SECTION 4 — MODIFICATIONS TO SERVICE & PRICES
Prices for our products and services are subject to change without notice. We reserve the right to modify or discontinue any part of the Service at any time without notice and without liability to you or any third party.
SECTION 5 — PRODUCTS & SERVICES
Certain products or services may be available exclusively online and may have limited quantities. All sales are subject to our Return Policy, available on our website.
We have made every effort to display product colours and images as accurately as possible. We cannot guarantee that your device's display will be fully accurate.
We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction at our sole discretion. All product descriptions and pricing are subject to change without notice.
SECTION 6 — SHIPPING, INTERNATIONAL ORDERS & CUSTOMS
Shipping
Artists Within Makeup Academy ships from Alberta, Canada. Shipping fees are charged at checkout and are non-refundable once an order has been fulfilled and dispatched, regardless of the reason for return.
International Orders — Duties, Taxes & Customs Fees
For orders shipped internationally, including orders shipped to the United States and all other countries outside of Canada, import duties, customs fees, brokerage charges, and applicable destination-country taxes are the sole responsibility of the buyer.
These charges are assessed and collected by the destination country's government or customs authority. Artists Within Makeup Academy has no control over these fees, cannot predict their amount, and is not able to reimburse, cover, or waive them under any circumstances.
By placing an international order, you acknowledge and accept full responsibility for any duties, customs fees, or related charges that may be assessed upon delivery.
Refused Delivery
If a shipment is refused at delivery due to unpaid duties, customs fees, or for any other reason, the order will be returned to us. Upon receipt of the returned package in new, unopened, and unused condition, a refund will be issued for the product cost only. The original shipping fee and any return shipping or brokerage fees charged to Artists Within Makeup Academy as a result of the refusal will be deducted from the refund total.
SECTION 7 — BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order placed with us. We may limit or cancel quantities purchased per person, per household, or per order. In the event of an order change or cancellation, we will attempt to notify you via the contact information provided at the time of purchase.
You agree to provide current, complete, and accurate purchase and account information for all transactions made through our store.
SECTION 8 — DIGITAL PRODUCTS, ONLINE COURSES & INTELLECTUAL PROPERTY
All online courses, digital downloads, videos, lesson content, and educational materials available through this website are the sole intellectual property of Artists Within Makeup Academy. All rights reserved.
Upon purchase of an online course or digital product, you are granted a limited, personal, non-transferable, non-exclusive licence to access and use the content for your own personal learning purposes only. This licence does not permit you to:
• Share your login credentials or grant access to any other individual
• Copy, reproduce, distribute, or resell any course content in any format
• Record, screenshot, or otherwise capture proprietary course materials for redistribution
• Sublicense, transfer, or assign your access rights to any third party
Violation of these terms will result in immediate termination of access without refund and may result in legal action.
All Artists Within Makeup Academy course content, branding, curriculum, techniques, and materials remain the exclusive intellectual property of Artists Within Makeup Academy.
SECTION 9 — RETURNS & REFUNDS
All returns and refunds are governed by our separate Return & Refund Policy, available on our website. Key terms include:
• Physical products must be returned in new, unopened, and unused condition within 14 days of purchase.
• AW03 Pro and Starter Makeup Kits associated with students or industry insiders do not qualify for refunds. Damaged or defective items will be replaced at no cost if reported within 14 days.
• Online courses will be refunded only if the student has not logged in and the request is made within 14 days of purchase.
• Shipping fees are non-refundable in all circumstances.
• International customs fees and duties are not grounds for a refund of shipping costs.
Please review our full Return & Refund Policy for complete terms.
SECTION 10 — DIPLOMA PROGRAMS & PROVINCIAL REGULATIONS
Artists Within Makeup Academy operates regulated diploma programs in the Province of Alberta under the Private Vocational Training Act. All diploma program enrolments are governed by the Alberta Student Enrolment Contract provided to each student upon registration.
By enrolling in a diploma program, you agree to be bound by the terms of the Student Enrolment Contract, including all withdrawal, termination, and refund provisions set out in Section 13 of the Private Vocational Training Regulation.
Deposits
Deposits paid for diploma programs are non-refundable. Start dates may be transferred to a future intake, subject to availability for a transfer fee of $50.00, provided written notice is given prior to the program commencement date.
Withdrawal & Termination — Tuition Refunds
If written notice to terminate enrolment is received after the program has commenced, tuition fees are payable as follows:
• 25% of total tuition fees if written notice is given after 10% or less of the program has been delivered.
• 60% of total tuition fees if written notice is given after more than 10% but less than 50% of the program has been delivered.
• 100% of total tuition fees if more than 50% of the program has been delivered before written notice is given.
These provisions are consistent with the requirements of the Private Vocational Training Regulation (Alberta). Please refer to your Student Enrolment Contract for the complete withdrawal and termination policy.
SECTION 11 — THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools and services through our website. These are provided "as is" without any warranties or endorsements from Artists Within Makeup Academy. Any use of third-party tools is at your own risk.
Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for the content, accuracy, or practices of any third-party sites and encourage you to review their terms and policies independently.
SECTION 12 — USER COMMENTS & SUBMISSIONS
By submitting content to us, including feedback, reviews, contest entries, ideas, or other materials, you grant Artists Within Makeup Academy a non-exclusive, royalty-free right to use, publish, and distribute that content in any medium without compensation or obligation.
You are solely responsible for the accuracy and legality of any content you submit. You agree that your submissions will not contain unlawful, abusive, defamatory, or harmful material and will not infringe on the rights of any third party.
If you submit photography or video content for testimonials or promotional use, you grant us permission to use your likeness in connection with our marketing materials unless you advise us otherwise in writing.
SECTION 13 — PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy.
SECTION 14 — ERRORS, INACCURACIES & OMISSIONS
Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors or inaccuracies and to cancel orders where information was inaccurate at the time of purchase, without prior notice.
SECTION 15 — PROHIBITED USES
In addition to other restrictions set out in these Terms, you are prohibited from using this site or its content:
• For any unlawful purpose or to solicit unlawful acts
• To violate any international, federal, provincial, or local laws or regulations
• To infringe upon or violate our intellectual property rights or the rights of others
• To harass, abuse, discriminate, defame, intimidate, or harm any individual or group
• To submit false or misleading information
• To upload or transmit viruses, malware, or any destructive code
• To collect or track the personal information of others without consent
• To spam, phish, scrape, or engage in any automated data collection without our written permission
• To interfere with or circumvent the security features of this website or related services
We reserve the right to terminate your access to the Service for any violation of these prohibited uses.
SECTION 16 — RETURN ABUSE POLICY
Artists Within Makeup Academy monitors return activity for patterns of abuse or potential fraud. If we determine that a customer is engaging in excessive, abusive, or fraudulent return behaviour, that customer will be notified in writing that we will no longer accept returns from them, with or without a receipt.
SECTION 17 — DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. The service and all products and services are provided "as is" and "as available" without warranties of any kind, express or implied.
To the fullest extent permitted by applicable law, Artists Within Makeup Academy, its directors, officers, employees, affiliates, agents, and service providers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of our service or products — including lost profits, lost revenue, loss of data, or replacement costs — whether based in contract, tort, or otherwise.
Where applicable law in certain provinces or territories does not allow the exclusion or limitation of consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
SECTION 18 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Artists Within Makeup Academy and its directors, officers, employees, affiliates, agents, contractors, suppliers, and service providers from any claim or demand, including reasonable legal fees, made by any third party arising from your breach of these Terms of Service, your violation of any law, or your infringement of the rights of any third party.
SECTION 19 — SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be severed from these Terms without affecting the validity of the remaining provisions.
SECTION 20 — TERMINATION
These Terms of Service are effective unless and until terminated by either party. You may terminate at any time by notifying us that you no longer wish to use our services, or by ceasing to use the site.
If we determine, in our sole judgment, that you have failed to comply with any provision of these Terms, we may terminate this agreement and deny you access to our Services at any time without notice. You will remain liable for all amounts owing up to and including the date of termination.
SECTION 21 — ENTIRE AGREEMENT
These Terms of Service, together with our Return & Refund Policy, Privacy Policy, and any other policies posted on this site, constitute the entire agreement between you and Artists Within Makeup Academy and govern your use of the Service. They supersede any prior or contemporaneous agreements, whether oral or written.
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
SECTION 22 — GOVERNING LAW
These Terms of Service and any separate agreements through which we provide you services shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the Province of Alberta.
SECTION 23 — CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to this page. It is your responsibility to review this page periodically. Your continued use of our website or services following the posting of any changes constitutes your acceptance of those changes.
SECTION 24 — CONTACT INFORMATION
Questions or concerns about these Terms of Service should be directed to:
Artists Within Makeup Academy
Email: info@artistswithin.com
Website: www.artistswithin.com
Province of Alberta, Canada